Pai Lung Quickens Customer Response Time with PTC Product Development System - Leading Knitting Machine Manufacturer Leverages Pro/ENGINEER® and Windchill® to Improve Design Collaboration and Manage Data Control.

PTC (Nasdaq: PMTC), the Product Development Company®, today announced that Pai Lung Machinery Mill Co., Ltd, one of the world’s leading circular knitting machine manufacturers and one of the fastest growing companies in the textile machinery industry, implemented the PTC® Product Development System (PDS), including PTC Pro/ENGINEER® and PTC Windchill®, as its collaborative product development platform. With the PDS, Pai Lung’s design team has been able to minimize repeated efforts and interpretation errors, increase its design capabilities and manufacturing efficiencies as well as dramatically reduce overall product development time.

Pai Lung, headquartered in Taiwan, designs and manufactures comprehensive, cutting-edge knitting machines that cater to the needs of customers in over 70 countries around the world. Pai Lung began their product development technology evaluation to improve its response time for a growing number of customers in an increasingly competitive textile industry. After completing this evaluation of leading solutions, Pai Lung decided to adopt Pro/ENGINEER as its 3D MCAD solution for product design, and Windchill for content and process management. . With the PTC Product Development System in place, Pai Lung successfully streamlined its design and purchasing process, cut parts purchasing process from 1 day to 1 hour and key component design time from 2 days to 20 minutes.

“With the collaborative platform formed by PTC’s PDS, we are able to create 3D designs and deliver design-to-order services to customers and, as a result, reduce product development time dramatically,” expressed Makoto Du, design manager, Pai Lung. “Now, our design team can collaborate with customers to create new textile designs using 3D simulation to determine the actual production viability of each design. In the end this improves both productivity and overall efficiency of the product design process.”

“Most importantly, because Pai Lung’s collaborative platform is based on Windchill and is well integrated with our ERP, SCM and database systems, our customer service staff is able to respond to our customers in minutes instead of days” added Mr. Du.

“We are proud to provide great product development solutions for Pai Lung to help advance its customer satisfaction programs,” said Brian Shepherd, divisional vice president, product management, PTC. “Pro/ENGINEER delivers significant time-savings and higher levels of design quality for Pai Lung while Windchill powers Pai Lung’s initiative to deliver custom services to its customers around the world, around the clock.”

With the PTC Product Development System powered by Pro/ENGINEER and Windchill, Pai Lung has been able to establish a collaborative value chain in the textile field. This has significantly improved customer satisfaction, which has helped Pai Lung to become the world’s third largest circular knitting machine manufacturer.

About Pai Lung

Since its establishment in 1977, Pai Lung Machinery Mill Co., LTD. is one of the world’s leading circular knitting machine manufacturers and the fastest growing company in the textile machinery industry. The company designs and manufactures comprehensive cutting-edge knitting machines, catering to the needs of customers located in over 70 countries around the world.

Pai Lung’s product lines include ordinary single, double, rib-mesh, terry and velour knitting machines, jacquard knitting machines, and also computerized knitting machines. Pai Lung is one of the few knitting machine manufacturer to boast a flexible digital computer-controlled manufacturing system and also a fully automated warehousing system to ensure the smoothest production process.

About PTC

PTC (Nasdaq: PMTC) provides leading product lifecycle management (PLM), content management and dynamic publishing solutions to more than 40,000 companies worldwide. PTC customers include the world's most innovative companies in manufacturing, publishing, services, government and life sciences industries. PTC is included in the S&P Midcap 400 and Russell 2000 indices. For more information on PTC, please visit http://www.ptc.com.